Our commitment to the health and safety of all Palais Faraj Suites & Spa

Hotel in Fes

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Our commitment to the health and safety of all

Our top priority is to protect the health of our customers and all of our employees. To this extent, we have trained the entire hotel team to apply health and safety rules, imposed by the Moroccan government and equal to the most demanding international standards, such as :

• barrier gestures are indicated and their respect is required throughout the hotel

• respect for local distancing by marking on the ground and installing protective glass

• provision of hydro-alcoholic solution distributors at all contact points and disinfectant mats at any critical

location in the hotel

• frequent cleaning of all surfaces (elevator buttons, handles, stair rails, furniture, etc.)

• systematic temperature taking of all customers and employees

• mandatory provision and wearing of masks for customers and employees

• provision of health protection kit to all customers and employees

• regular disinfection of the establishment by spraying and fumigation

• enhanced cleaning and disinfection of rooms, remaining free between each occupation

• linen cleaning at min. 70 ° C and handling of the clean avoiding any contamination by the dirty

• regular disinfection of all table and kitchen equipment

• reorganization of restaurant to guarantee distance, digital menu communicated by QR code and enhanced

personal protection for all catering staff

• no more buffet, breakfast is served exclusively in the room (all items wrapped in food protection film)

• access to the Spa is done individually according to a strict health protocol and only by reservation; in

accordance with the sanitary measures imposed by the authorities, our shared hammam and rest rooms are

closed until further notice; enhanced cleaning and disinfection of massage cabins, remaining free between

each occupation

• all check-in is prepared in advance, we will ask you for the necessary information before your arrival.